Nobody ‘Home’ at Ministry?

LIKE many other African countries, I can see Namibia failing as well, instead of developing.

Today, I made 15 phone calls to the Ministry of Home Affairs from the UK and the phone went on ringing without an answer. When an answer finally came, happily, I said what I had to say to the lady who then told me to hold on, and two minutes later she decided to cut off the phone.I tried again and the lady simply picked up the phone and put it aside without a word.All I could hear is women’s voices.After 30 minutes of waiting, I cut off the phone.Tried again and the same happened and so on, except this time when she picked up the phone, she answered and cut it off straight away.Three hours of this going on, I then decided to make a complaint and I was told to ring 292 2133/093, but on both numbers there was no answer.This is how my day ended, without any help at all.And these are civil servants who are supposed to be serving the public.Africans, are we ever going to progress? Can we be honest with our work? We certainly want to earn more and more for doing nothing.Surely it is time the Government considered efficiency in these appointments.This culture in Government departments has got to change, so we can stand up and be proud of our own work.Meanwhile, we have so many unemployed in the country who could possibly do a better job.How do you expect Namibia to develop if the people in the Namibian Government are not working hard? Are these staff members trained to do the Job? Are they the right people? One wonders! In the interest of every Namibian, I think it time the Government acted on such matters.It is not only the Home Ministry, but other ministries are not much different.I am sure most readers will confirm this.If you call a Ministry after 14:00 it is very hard to get through, but at Home Affairs one can hardly get through at all.I always call in the morning, but today I had no choice but to continue trying – even in the afternoon.Namibians have to work together to succeed.Concerned Black Namibian in UKNote: Name and address supplied – Ed.When an answer finally came, happily, I said what I had to say to the lady who then told me to hold on, and two minutes later she decided to cut off the phone.I tried again and the lady simply picked up the phone and put it aside without a word.All I could hear is women’s voices.After 30 minutes of waiting, I cut off the phone.Tried again and the same happened and so on, except this time when she picked up the phone, she answered and cut it off straight away.Three hours of this going on, I then decided to make a complaint and I was told to ring 292 2133/093, but on both numbers there was no answer.This is how my day ended, without any help at all.And these are civil servants who are supposed to be serving the public.Africans, are we ever going to progress? Can we be honest with our work? We certainly want to earn more and more for doing nothing.Surely it is time the Government considered efficiency in these appointments.This culture in Government departments has got to change, so we can stand up and be proud of our own work.Meanwhile, we have so many unemployed in the country who could possibly do a better job.How do you expect Namibia to develop if the people in the Namibian Government are not working hard? Are these staff members trained to do the Job? Are they the right people? One wonders! In the interest of every Namibian, I think it time the Government acted on such matters.It is not only the Home Ministry, but other ministries are not much different.I am sure most readers will confirm this.If you call a Ministry after 14:00 it is very hard to get through, but at Home Affairs one can hardly get through at all.I always call in the morning, but today I had no choice but to continue trying – even in the afternoon.Namibians have to work together to succeed.Concerned Black Namibian in UKNote: Name and address supplied – Ed.