Bank Windhoek launches EasyWallet

BANK Windhoek has announced its latest digital channel offering – the Bank Windhoek EasyWallet.

In this “mobile first – mobile only” day and age, Bank Windhoek now joins the e-money fraternity in Namibia with its own e-wallet solution to send and receive money via mobile phones.

“We are extremely excited to launch Bank Windhoek’s very own e-money service that enables our customers to send money to any MTC number with our EasyWallet offering,” said Baronice Hans, Bank Windhoek’s managing director.

When money is sent via EasyWallet, the recipient does not need to have a Bank Windhoek account, and can immediately withdraw cash at any Bank Windhoek ATM.

Also, EasyWallet holders can use the money to access prepaid services and buy airtime or electricity.

An EasyWallet is automatically created for the mobile phone user who receives the money, irrespective of whether the recipient is a Bank Windhoek customer or a non-customer. EasyWallet holders can secure their money by setting a unique PIN, whilst funds remain available for as long as the user keeps his/her EasyWallet active by continuing to transact on it.

Over the course of the next three to four months, all Bank Windhoek’s CashExpress machines across Namibia will be configured to also allow EasyWallet holders to cash out. This will increase the points of presence for cashing out EasyWallets to almost 400 locations countrywide.

“This is but the first step in our EasyWallet product journey”, Hans commented. “A next release with enhanced features is already being planned”, she said.

Hans slightly lifted the veil about another new and exciting digital payment solution from Bank Windhoek when she said “the Bank Windhoek EasyWallet is the first of many offerings of our digital strategy, with yet another innovation planned later this year, which will be a first of its kind for Namibia.”