Close to 200 000 Telecom Namibia clients deactivated for failing to register SIM cards

Telecom Namibia (TN) on Tuesday said it has deactivated 191 598 unregistered prepaid Subscriber Identity Module (SIM) cards.

The SIM cards were taken effective 1 April, 2024.

Company spokesperson Nomvula Kambinda said: “This action aligns with the recently implemented SIM card registration regulations mandated by the Communications Regulatory Authority of Namibia (Cran). As of 31 March 2024, TN’s records indicated a total of 442 410 active mobile subscribers. Following the deactivation, TN will maintain a base of 250 812 registered prepaid subscribers.”

Customers with deactivated SIM cards can regain service by completing the registration process, Kambinda said.

She added that TN encourages affected users to visit any Teleshop to register their SIM cards.

“TN prioritises both regulatory compliance and customer data security. The deactivation process underscores TN’s unwavering commitment to adhering to the Cran-mandated SIM card registration regulations and safeguarding consumer privacy,” Kambinda said .

TN has implemented a comprehensive deactivation procedure to suspend unregistered prepaid SIM cards, Kambinda said.

“This process involves transitioning these cards to a “two-way block” status, effectively preventing them from initiating or receiving calls, texts or data services,” she said.

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