Namra records N$86,9b gross revenue by March

…N$10,4 billion paid out in refunds

The Namibia Revenue Agency (Namra) says it has achieved a gross revenue collection of N$86,9 billion as of March 2024.

This was revealed by Namra commissioner Sam Shivute in the agency’s May newsletter released on Wednesday.

Shivute said in addition to the revenue collected, refunds paid out for the period of 1 April 2023 to 31 March 2024 amount to N$10,4 billion.

“I am pleased to announce that we achieved a gross revenue collection of N$86,9 billion as of March 2024. Refunds paid out for the period of 1 April 2023 to 31 March 2024 amount to N$10,4 billion. These figures are not just numbers, they represent a significant contribution to the social and economic fabric of our nation,” Shivute said.

He added that despite the challenges, their focus on revenue collection and compliance remained steadfast during the ‘busy’ fourth quarter.

According to the agency, at the end of March 2024, Namra collected a net amount of N$76,5 billion, which equates to 107,6% of the total revenue target of N$71,1 billion for the 2023/4 financial year.

However, Shivute said in line with their commitment to effective tax administration and revenue collection, Namra in January reviewed and extended its strategic plan for the next two financial years.

“The revised plan now encompasses nine strategic objectives, aimed at enhancing operational efficiency, taxpayer compliance and facilitating legitimate trade across borders,” he said.

Shivute said another significant milestone this year was the introduction of the upgraded Namra call centre, dedicated to ensuring efficient services to clients.

“This centre addresses both customs and domestic taxes matters, marking the end of unanswered calls. We appeal to our clients to take full advantage of this resource, as it is designed to streamline communication and enhance the overall experience of engaging with Namra,” he said.

According to him, during the period under review, Namra conducted a Time Release Study at the Trans-Kalahari Border Post, marking their second study after the successful one at the port of Walvis Bay.

“These studies are crucial in enhancing our customs clearance processes, ensuring efficiency in clearing goods. We are committed to implementing the recommendations from these studies to further improve our services,” Shivute said.