SKYTRAX world airlines acknowledged Air Namibia as the second-best regional airline in Africa.
It is the third time in a row that Air Namibia bagged this award.
The Skytrax world airlines awards are prestigious and highly regarded in the airline industry. They are a global benchmark of airline excellence. Travellers across the globe take part each year in the world’s airline passenger satisfaction survey to decide the winners.
Air Namibia’s corporate communications manager, Paul Nakawa, said “it is an honour to receive recognition from our clients via a world-renowned independent survey. This acknowledgement encourages and drives us to do more by improving our operations. As Air Namibia, our main area of focus is ensuring that we meet and exceed our customers’ expectations. This award is an acknowledgement of the fact that we are on the right track.”
“Being the runner-up in this competition for regional airlines in Africa is great, but we won’t rest until we are awarded the top spot. After all, service is the only differentiator in this industry”, he added.
Nakawa thanked travellers for choosing Air Namibia as their carrier of choice.
“We would like to express our sincere gratitude to the travellers who participated in the survey, and encourage more travellers to fly with Air Namibia. We pledge to continue improving our service standards to ensure that clients get quality and value for their money”, he noted.
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