STANDARD Bank has warned its clients about an increasing ‘vishing’ scam, in which victims are tricked to share personal information via the telephone with fraudsters.
In a statement issued today, Standard Bank public relations officer Isack Hamata said the scammers contact customers under the guise of being officials from the bank, and ask them to upgrade, verify or confirm their personal account information.
“[Scammers] manipulate clients into sharing their personal information such as One Time Password (OTP), ATM PIN, credit or debit card number, card expiry date, card verification value (CVV) number, etc,” Hamata wrote. “Failing which they are made to believe that their accounts will be suspended.
Hamata explained that scammers then use this information for identity theft.
“Criminals are continuously trying to find new ways to defraud the public. Clients must remain vigilant and take the necessary precautions to keep their private information confidential,” he said.
Furthermore, Hamata said Standard Bank will never ask their customers for a password, pin, credit or debit card number, card expiry date or card verification value (CVV) number over the telephone.
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